1. Information We Collect

At Osteria Miami, we collect information you provide directly, such as when making a reservation, subscribing to our newsletter, contacting us through the website, or participating in special events. This may include your name, email address, phone number, and dining preferences.

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information collected to process reservations and event requests, send confirmations and reminders, communicate promotions, seasonal menus, and restaurant news (only with your consent), improve your website experience, and comply with legal obligations.

3. Third-Party Service Providers

We do not sell or rent your personal information to third parties. We may share your information with service providers that assist in operating our website and managing reservations, including:

• OpenTable / Resy – online reservation platforms
• Meta (Facebook & Instagram) – we use the Meta Pixel on our website to measure the effectiveness of our advertising campaigns and understand how visitors interact with our site. Meta may collect data such as pages visited and actions taken. You can opt out of Meta’s data collection at www.facebook.com/privacy.

All third-party providers operate under confidentiality agreements and are only permitted to use your information to perform services on our behalf.

4. Cookies and Tracking Technologies

Our site uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. We also use tracking pixels from third-party platforms, including Meta, to support our marketing efforts. You may configure your browser to reject cookies, though this may affect certain site features.

5. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at the email address below.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by applicable law.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes by posting the updated version on this page with the corresponding update date.

10. Contact

If you have any questions about this Privacy Policy, please contact us at:

Osteria Miami Email: osteria@bambamrestaurantgroup.com

Website: www.osteria.miami